Privacy policy

Privacy Policy

At MVMNT, we take the privacy of our customers and users seriously. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using our website you agree to the terms and conditions of this Privacy Policy.

Information We Collect

We collect information from you when you:

1. Place an order or make a purchase

2. Create an account or profile

3. Fill out a contact form or email us

We collect the following types of information:

1. Personal Information: Your name, email address, phone number, and billing address

2. Order Information: Your order history, including products purchased, dates, and amounts

3. Browser and Device Information: Your browser type, device type, operating system, and IP address

4. Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior and interactions with our Services

How We Use Your Information

We use your information for the following purposes:

1. Order Processing: To fulfill your orders and provide you with the products or services you have purchased

2. Customer Service: To respond to your inquiries, resolve any issues you may have, and provide you with support

3. Marketing and Promotions: To send you newsletters, promotions, and special offers

4. Analytics and Performance: To analyze your behavior on our website, track your interactions with our Services, and improve our overall performance

How We Protect Your Information

We take the security of your information seriously and use reasonable measures to protect it from unauthorized access, disclosure, or use. We also require our service providers to maintain the confidentiality and security of your information.

Third-Party Services

We may share your information with third-party services that provide us with functionality or services necessary for our business operations. These services may include:

1. Payment Gateways: To process your payments

2. Shipping Providers: To facilitate shipping and delivery of your orders

3. Social Media Platforms: To integrate with our social media accounts

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Complaints

As noted above, if you would like to make a complaint, please contact us MVMNT SERVICE on website.

Your Rights

You have the right to:

1. Access Your Information: Request a copy of your personal information we hold

2. Correct Your Information: Update or correct any inaccuracies in your personal information

3. Delete Your Information: Request that we delete your personal information (subject to certain exceptions)

Changes to This Policy

We may update this Privacy Policy at any time without notice. It is your responsibility to review this policy regularly to ensure you are aware of any changes.